Welcome to Netscape.ca .. Let Me Over Charge You

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My brother does not have the ability to have high-speed internet access at his location, so we were checking out options. He ended up choosing Netscape Internet Services from Netscape.ca … Unlimited accellerated dial-up service for $18.95 plus taxes.

As a birthday present last May 2006, I offered to sponsor him 1-2 months of access on my credit card and then he will be reimbursing me cash every month for the access. My hopes were to be able to keep in touch via email and to give him access online to help assist me with the CurlingBlog.com development – which has basically been idle since end of last curling season.

Billings are on the 2nd of each month and payments are made on the 16th by my mastercard. I have now received the 3rd pro-forma invoice dated August 2, 2006 … But, here’s a screen shot of the statement of the previous two billings – which shows …

NETSCAPE.ca is STILL CHARGING PEOPLE 7% GST DESPITE THAT THE GST RATE IN CANADA WAS REDUCED TO 6% ON JULY 1, 2006

I wish I knew someone at Netscape who can bring this to their attention .. I couldn’t figure out the way to contact anybody through the new Netscape.com portal. Although, I did email Netscape.ca support this Sunday afternoon. It’s not much .. (1% = $0.19 CDN per month) .. but I hope they adjust my account and everybody else’s that they are overbilling.

Should Netscape.ca know better? I think so.

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